What is an investigative audit

What is an ISO 9001 audit and internal audit?

Here we deal more closely and in more detail with the topic of audits, internal audits and auditing according to ISO 9001. The audit is, after all, a central requirement of most standard and management systems. Therefore, the contents of this page, which is based on ISO 9001, can also be applied to other management systems and standards such as DIN EN ISO 14001or the IATF 16949 transferred. We hope to be able to make the central task of the audit understandable with these pages.

The term audit is derived from the Latin word for hearing and has an important task in connection with management systems according to the ISO standard. During an ISO 9001 audit, a comparison is made as to whether a certain actual state really corresponds to the planned goal. For example, whether all actual states of an ISO 9001 Quality management Systems actually correspond to the target values ​​(standard specifications), which is essential if you as a company do not want to run the risk of losing a certification or even achieving it in the first place.


Who has to deal with the subject of the ISO 9001 audit, who is the auditor?

All companies that operate an ISO 9001 quality management system or want to introduce it in their company have to deal with the issue of audits. Nobody can avoid this QM audit ISO 9001. These are carried out in the company by specially trained staff - the auditors. It is advisable to train individual employees specifically in the area of ​​the ISO 9001 audit or to train them to become an internal auditor ISO 9001. This internal auditor is not only familiar with the process of an ISO 9001 audit, which we will also deal with on the following pages, but is also a proven expert in his respective standard. An internal auditor in ISO 9001 quality management therefore has different focus areas and different subject knowledge than an internal auditor according to IATF 16949 or ISO 14001.


What are the objectives of the ISO 9001 audit?

Audit in line with the corporate strategy by taking your corporate goals into account! In many companies, internal audits are seen as an “obligation” to prove that the requirements of the relevant regulations have been met. For this reason, many internal audits are becoming a mandatory event with which any doubts can be overcome. However, internal audits offer much more. Among other things, they can offer incentives for the use of the management system. In order for this to be achieved, it is necessary that internal audits are aligned with the goals of the organization. The audit program is the ideal tool for implementation. In the following, you will learn how you can set up your internal audits again and thus possibly increase the economic benefit.


What does it mean to audit strategically in the QM ISO 9001 audit?

Imagine the following scenario: Based on past audit results and management reviews, a fictitious organization sets priorities in audit planning. The scope of the “maintenance” process audit is then shortened by the quality management officer to the benefit of the “personnel development” process. Increased complaints based on inadequate qualifications are the reason for reducing the scope of the audit. Sounds logical, but unfortunately it is still the case that internal audits against the sawtooth effect are only perceived and used as a “dress rehearsal” for external audits. Since the company is not fully exploiting the potential for improvement as a contribution to the success of the organization, this is a classic example of waste. For this reason, it is important that internal audits are directly geared towards corporate goals. To do this, the goals for the company and for the individual processes must be derived. The derived audit goals then serve to define the “audit route” individually through the process chain / process.


Which important processes need to be audited more clearly in the audit?

The standard provides you with important information on the implementation of internal audits. However, these notes are very general and incomplete, which is why you should also orientate yourself on the specifications of ISO 19011. ISO 19011 can be used as a guideline for the implementation of audits, providing you with detailed, detailed knowledge of audit planning and execution.

Basically:
All audits involve effort. You should therefore think carefully about which quality management audit is really useful for your company. According to the standard specifications, you should also check processes that are of greater importance more regularly and more extensively during audits. The organized implementation can be ensured with the help of an audit program.


Your training as an internal auditor ISO 9001

Classroom training: You can find out how to effectively plan, carry out and follow up internal audits based on ISO 19011 in order to then initiate quality improvements in the Training internal auditor quality management ISO 9001

E-learning course: Alternatively, you can do this training online run as an e-learning course. Take a look directly at the here free demo course!


You should take these steps into account when implementing your ISO 9001 audit

The approval of the audit program by the client - in the case of internal, this is the top management - is the starting point.

Derivation of the audit goals