What is a Vizio TV

Exemplary: Vizio shows what an HDMI 2.1 update should look like

TV manufacturer Vizio is currently only active in the USA, where it markets high-quality TV sets at a reasonable price. Vizio is also exemplary in terms of service, as the latest update to fix HDMI 2.1 problems shows.

A contribution to the TV manufacturer Vizio may seem a bit off-topic for some, it only offers its models for sale in the USA, but in recent years the company has not only been delivering high-end models at fair prices, it seems to be Also beats very well when it comes to customer service. We became aware of a report on flatpanelshd.com after Vizio released a major firmware update to fix several problems with the HDMI 2.1 interface. We also wanted the communication with which Vizio addresses its customers from well-known manufacturers who sell their TV sets in Germany.

Vizio is exemplary in addressing HDMI 2.1 problems

Like so many, Vizio had several problems with the HDMI 2.1 interface to report at the end of 2020. This is mainly due to the fact that there were probably too few test options for HDMI 2.1 devices and the first player with HDMI 2.1, such as the PlayStation 5, Xbox Series X or the Nvidia RTX 30xx graphics cards, did not go on sale until the end of the year. The problems are not entirely unknown to us, the same errors also occur with TVs from Samsung, LG, Sony and Co. in the German market. But in contrast to many manufacturers, Vizio not only addresses the problems with the latest firmware update, it also includes an exemplary changelog that can be viewed by everyone (listing which changes have been made):

With the firmware update, Vizio fixes e.g. compatibility problems with the PlayStation 5 in 4K @ 120Hz mode, as well as in 4K @ 60Hz + HDR mode. Nvidia graphics cards such as the RTX 3080 or RTX3090 should now be able to display full 4K @ 120Hz without problems on the Vizio models (P-Series Quantum X + OLED 2020). Basically, the VRR function has also been improved. There are also minor and major bug fixes in connectivity and audio display.

Well-known manufacturers should take an example!

In a perfect world, every firmware update at LG, Samsung, Sony, and Philips would look exactly like this. Sometimes you have to search forever for changelogs (if you can find any at all) and then these are not complete and often very general. How often do we read about “general stability” or “minor bug fixes”. Most of the time, only a look at the relevant forums helps or you can find a helpful comment from a well-informed user (e.g. on 4kfilme.de) and can then get an idea of ​​which improvements have been made and which are still pending.